Freelance.nl

One marketplace.
Three different jobs to do.

I led the redesign of a portal where freelancers find work, intermediaries put people forward, and hiring teams decide who to speak to.

Lead UX/UI DesignerResearch & design systemsJune 2020 to June 2021
Freelance.nl dashboard design with matching and profile activity

Marketplace journey

Design around the handoffs.

I reviewed user research, usage data and competing services, then mapped the journeys for freelancers, intermediaries and hiring teams. We turned those journeys into user stories and prototypes, tested them and updated the design before handing it to development.

  1. Find workFreelancers explore assignments and see how their profiles are performing.
  2. Put people forwardIntermediaries review matches and present suitable professionals.
  3. Compare candidatesHiring teams compare key details without opening each profile in turn.

Portal design

Make the next decision easier.

The intermediary view brings saved searches, matching assignments and submission status together. For hiring teams, I designed a side-by-side comparison so the same information is in the same place for every candidate.

Design system & team

Build a team that can keep improving the portal.

I built up the design team and connected its work to development. We carried the brand into a shared UI kit so navigation, list views, status indicators and data displays could work consistently across the portal.

I took stories from prototypes to high-fidelity designs, reviewed implementation with developers and stayed involved as the work was built.

Freelance.nl · UI kit

From repeated tasks to shared components.

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Assignment cards
UX DesignerAmsterdam · 32 hoursNew match
StatusNewIn reviewClosed
Portfolio reconstruction showing how shared interface patterns support the portal.